Return & Refund Policy
Last Updated: July 7, 2026
At Yuvawave, we want every customer to shop with confidence and clarity. We understand that buying women’s fashion online requires trust, especially when choosing Dresses, Shirts, and Skirts that need to match your preferred fit, style, and expectations. This Return & Refund Policy explains how returns, refunds, exchanges, and order concerns are handled for purchases made through https://yuvawave.com/.
Please read this policy carefully before placing an order. By purchasing from Yuvawave, you agree to the terms described below.
1. Return Window
Yuvawave accepts eligible returns within 30 days from the date your order is delivered.
| Return Detail | Policy |
|---|---|
| Return window | 30 days |
| Return period begins | On the delivery date shown by tracking |
| Eligible products | Dresses, Shirts, Skirts, and other approved items |
| Refund processing time | Within 10 days after return approval/inspection |
| Return fees | No return fees charged by Yuvawave |
| Restocking fee | No restocking fee |
To qualify for a return, the item must meet the condition requirements listed in this policy.
2. Refund Timeline
Once your returned item is received and inspected, Yuvawave will process eligible refunds within 10 days.
| Refund Step | Estimated Timeline |
|---|---|
| Return request review | Usually within 1 business day |
| Return inspection after receipt | Usually within 1–3 business days |
| Refund processing after approval | Within 10 days |
| Bank/card posting time | Depends on your payment provider |
After we issue a refund, your bank, card provider, PayPal, or payment service may need additional time to post the funds to your account. This external posting time is not controlled by Yuvawave.
3. No Return Fees
Yuvawave does not charge return fees for approved returns.
| Fee Type | Amount |
|---|---|
| Return fee | $0 |
| Restocking fee | $0 |
| Refund handling fee | $0 |
If your return is approved under this policy, we will not deduct a Yuvawave return fee or restocking fee from your refund.
4. Items Eligible for Return
To be eligible for return, the item must be in a condition suitable for review and resale unless the product arrived damaged, defective, or incorrect.
Eligible returned items should be:
- Unworn
- Unwashed
- Unused
- Free from stains, odors, makeup marks, pet hair, or damage
- Returned with original tags, labels, packaging, or accessories when applicable
- Returned in the same general condition as received
For Dresses, Shirts, and Skirts, please try items on carefully. Avoid wearing perfume, deodorant, makeup, lotion, or products that may leave marks or scents on the garment when testing fit.
5. Items Not Eligible for Return
Certain items may not qualify for return unless they arrive damaged, defective, or incorrect.
Non-returnable items may include:
| Item Condition | Return Eligibility |
|---|---|
| Worn items | Not eligible |
| Washed items | Not eligible |
| Items with stains or odors | Not eligible |
| Items damaged by customer use | Not eligible |
| Items missing essential tags or packaging | May not be eligible |
| Final sale items, if clearly marked | Not eligible unless defective |
| Items returned after 30 days | Not eligible |
If you are unsure whether your item qualifies, contact us at support@yuvawave.com before sending anything back.
6. How to Start a Return
To request a return, please contact our customer support team first. Do not send an item back without contacting us, as we need to review your request and provide return instructions.
Please email:
support@yuvawave.com
Include the following information:
| Required Information | Purpose |
|---|---|
| Order number | Helps us locate your purchase |
| Full name | Confirms the customer account/order |
| Email used at checkout | Helps verify the order |
| Item you want to return | Identifies the product |
| Reason for return | Helps us process the request |
| Photos, if applicable | Required for damaged, defective, or incorrect items |
After your request is reviewed, we will provide the next steps. If the return is approved, you will receive instructions on how and where to send the item.
7. Return Shipping Instructions
Returned items must be shipped according to the instructions provided by Yuvawave customer support. Please package the item securely to prevent damage during return transit.
Recommended return packaging steps:
1. Fold the garment neatly.
2. Place the item in protective packaging.
3. Include any original tags, labels, or accessories if applicable.
4. Use a secure shipping mailer or box.
5. Keep your return tracking number until the return is completed.
Yuvawave is not responsible for returns that are lost, delayed, or damaged in transit if they are shipped without proper tracking or packaging.
8. Return Address
Return instructions will be provided after your return request is approved. Our business address is:
Yuvawave
1500 N Grant St Ste B
Denver, CO 80203
United States
Please contact us before sending a return to confirm the correct return process for your order.
9. Refund Method
Approved refunds are issued back to the original payment method used at checkout.
| Original Payment Method | Refund Method |
|---|---|
| Credit card | Refunded to the same card |
| Debit card | Refunded to the same card |
| PayPal | Refunded to the same PayPal account |
| Other approved payment method | Refunded through the original payment channel |
We are unable to issue refunds to a different card, bank account, PayPal account, or third-party payment method.
10. Refund Amount
For eligible returns, the refund amount may include the product price paid for the returned item.
Original shipping costs may not be refundable unless the return is due to an error by Yuvawave, such as receiving the wrong item, a defective item, or an item damaged before delivery.
| Situation | Refund Handling |
|---|---|
| Customer changes mind | Product price may be refunded if eligible |
| Size or fit issue | Product price may be refunded if eligible |
| Wrong item received | Eligible for correction, replacement, or refund |
| Damaged or defective item | Eligible for review and resolution |
| Return after 30 days | Not eligible |
| Item returned worn/washed/damaged | Not eligible |
Refunds are only issued after the return is received, inspected, and approved.
11. Exchanges
If you ordered the wrong size, color, or style, please contact us at support@yuvawave.com. Exchange availability depends on product stock and order eligibility.
Because inventory may change, we cannot guarantee that the same item will be available for exchange. If an exchange is not available, we may recommend placing a new order or requesting a return if your item qualifies.
| Exchange Reason | Availability |
|---|---|
| Size exchange | Subject to stock availability |
| Color exchange | Subject to stock availability |
| Style exchange | Subject to approval and availability |
| Damaged/defective replacement | Reviewed by customer support |
| Incorrect item replacement | Reviewed by customer support |
Items requested for exchange must meet the same condition requirements as returned items unless the item arrived damaged, defective, or incorrect.
12. Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact Yuvawave as soon as possible so we can review and assist.
Email us at:
support@yuvawave.com
Please include:
- Your order number
- A clear description of the issue
- Photos of the item
- Photos of the packaging if damaged during delivery
- A photo of the shipping label if relevant
Once we receive your information, we will review the case and provide the appropriate next steps. Depending on the situation, we may offer a replacement, return, refund, or another reasonable solution.
Please do not discard the item or packaging until the issue has been reviewed.
13. Size and Fit Concerns
Yuvawave sells women’s Dresses, Shirts, and Skirts. Because fit may vary depending on garment style, cut, fabric, and personal preference, customers are encouraged to review product descriptions, size charts, and measurements carefully before ordering.
A size or fit issue may be eligible for return if:
- The item is within the 30-day return window
- The item is unworn, unwashed, unused, and undamaged
- The item meets all return condition requirements
- The return request is approved by Yuvawave
We recommend checking measurements before purchase to reduce the chance of ordering the wrong size.
14. Change of Mind Returns
If you changed your mind about an eligible item, you may request a return within 30 days of delivery.
Change of mind returns must meet all standard return conditions. Items that have been worn, washed, altered, stained, scented, damaged, or returned late may be declined.
Examples of change of mind reasons include:
| Reason | Eligible? |
|---|---|
| Style preference changed | Yes, if item meets return conditions |
| Ordered more than needed | Yes, if item meets return conditions |
| Color not preferred | Yes, if item meets return conditions |
| Size not suitable | Yes, if item meets return conditions |
| Item worn for an event | No |
| Item washed before return | No |
15. Order Cancellations and Returns
If you want to cancel or change an order, please contact us as soon as possible at support@yuvawave.com. If the order has already been processed or shipped, we may not be able to cancel it.
If your order has already shipped, you may request a return after delivery if the item qualifies under this policy.
16. Late or Missing Refunds
If you have received a refund confirmation from Yuvawave but do not see the funds in your account, please allow time for your payment provider to complete posting.
Recommended steps:
| Step | Action |
|---|---|
| 1 | Check your original payment account |
| 2 | Contact your credit card company or payment provider |
| 3 | Contact your bank if needed |
| 4 | Email Yuvawave if the issue remains unresolved |
If you have completed these steps and still have not received your refund, contact us at:
support@yuvawave.com
Please include your order number and refund confirmation details.
17. Returned Packages Due to Address Issues
If a package is returned to us because of an incorrect, incomplete, or undeliverable address provided at checkout, please contact customer support.
Depending on the situation, we may offer reshipment or refund options. Additional shipping costs may apply if the package must be shipped again due to an address error provided by the customer.
Please always review your shipping address carefully before placing an order.
18. Refused Deliveries
If a customer refuses delivery of a package without prior approval from Yuvawave, the order may not automatically qualify for a full refund. Refused packages must be returned to us and inspected before any refund decision is made.
Refund eligibility may depend on:
- Whether the item is returned successfully
- The condition of the returned item
- Whether the order qualifies under the return policy
- Any shipping or carrier issues related to refusal
Please contact us before refusing a package so we can help you choose the best solution.
19. Unauthorized Returns
Returns sent without prior communication or approval may be delayed, refused, or ineligible for refund. To avoid problems, always contact us before returning your item.
Unauthorized returns may create issues such as:
| Issue | Result |
|---|---|
| Missing order information | Processing delay |
| No return approval | Return may be refused |
| Wrong return address | Package may be lost |
| No tracking number | Return may not be verified |
| Item not eligible | Refund may be declined |
To protect your return, always follow the instructions provided by Yuvawave support.
20. Return Inspection
All returned items are inspected before refund approval. Inspection helps confirm that the item meets our return requirements.
During inspection, we may review:
- Item condition
- Signs of wear or washing
- Tags, labels, or packaging
- Damage, stains, odors, or alterations
- Whether the correct item was returned
- Whether the return was made within the 30-day window
If your return is approved, your refund will be processed within 10 days. If your return is not approved, we will contact you with more information.
21. Partial Refunds
In some cases, a partial refund may be considered instead of a full refund. This may apply if an item is returned in a condition that does not fully meet the original return requirements but is still accepted at Yuvawave’s discretion.
Partial refunds are not guaranteed and are reviewed case by case.
Examples may include:
| Situation | Possible Result |
|---|---|
| Missing non-essential packaging | Partial refund may be considered |
| Minor condition issue | Reviewed case by case |
| Item returned outside instructions | Reviewed case by case |
| Clear signs of use | Refund may be declined |
22. Final Sale Items
If any product is marked as “Final Sale” at the time of purchase, it may not be eligible for return or refund unless it arrives damaged, defective, or incorrect.
Final sale terms will be shown on the product page, checkout page, or applicable promotional area when relevant.
23. Customer Support
Our customer support team is available to help with return requests, refund questions, damaged items, incorrect orders, exchange inquiries, and general order concerns.
Yuvawave Customer Support
- support@yuvawave.com
- Hours
- Mon–Fri 8:00 AM – 5:00 PM EST
- Website
- https://yuvawave.com/
- Address
- 1500 N Grant St Ste B, Denver, CO 80203, United States
When contacting us, please include your order number so we can assist you quickly and accurately.
24. Return & Refund Summary
| Policy Area | Yuvawave Policy |
|---|---|
| Return window | 30 days from delivery |
| Refund timeline | Within 10 days after approval |
| Return fee | No fees |
| Restocking fee | No fees |
| Eligible condition | Unworn, unwashed, unused, undamaged |
| Refund method | Original payment method |
| Support email | support@yuvawave.com |
| Support hours | Mon–Fri 8:00 AM – 5:00 PM EST |
| Store address | 1500 N Grant St Ste B, Denver, CO 80203, United States |
25. Policy Updates
Yuvawave may update this Return & Refund Policy from time to time to reflect changes in business operations, customer service procedures, return handling, or legal requirements. The version posted on https://yuvawave.com/ will be considered the current policy.
Customers are encouraged to review this policy before placing an order.
Thank you for shopping with Yuvawave. We appreciate your trust and are committed to providing a fair, clear, and professional return and refund experience.