Cancel / Change Order
Last Updated: April 2026
This policy outlines how customers may request order cancellations or modifications for purchases made through https://yuvawave.com, operated by Yuvawave ("we", "our", or "us").
We understand that order changes may sometimes be necessary and aim to provide a clear and efficient process where possible.
1. Cancellation Requests
Customers may request to cancel an order within a limited timeframe after it has been placed.
| Condition | Eligibility |
|---|---|
| Before Processing | Cancellation may be possible |
| After Processing Begins | Cancellation may not be possible |
| After Shipment | Cancellation not available |
Once an order enters the processing or shipping stage, it may no longer be eligible for cancellation.
2. Order Changes
Requests to modify an order (such as changing items, sizes, or shipping details) must be submitted as soon as possible after placing the order.
We may accommodate changes under the following conditions:
- The order has not yet entered processing
- The requested modification is feasible within our system
We do not guarantee that all change requests can be fulfilled.
3. Address Changes
Customers are responsible for providing accurate shipping information at checkout.
If you need to update your shipping address:
- Contact us immediately after placing your order
- Address changes may only be possible before processing begins
We are not responsible for delivery issues resulting from incorrect or incomplete address details provided by the customer.
4. How to Request a Cancellation or Change
To submit a request, please follow these steps:
- Email us at support@yuvawave.com
- Include your order number
- Specify your request (cancellation or modification)
Our support team will review your request and respond as soon as possible.
5. Refunds for Canceled Orders
If a cancellation request is approved, a refund may be issued to the original payment method.
| Stage | Estimated Time |
|---|---|
| Refund Processing | 5–10 Business Days |
Refund timing may vary depending on your payment provider.
6. Important Notes
- All requests are subject to review and approval
- Processing begins shortly after order placement
- We cannot guarantee successful cancellation or modification
- Once shipped, orders must follow the Return & Refund Policy
7. Contact Information
For any cancellation or modification requests, please contact us:
| Detail | Information |
|---|---|
| Store Name | Yuvawave |
| Website | https://yuvawave.com |
| support@yuvawave.com | |
| Address | 1500 N Grant St Ste B, Denver, CO 80203, United States |
| Support Hours | Monday – Saturday, 8:00 AM – 7:00 PM (EST) |
8. Policy Updates
We may update this Cancel / Change Order Policy from time to time to reflect operational changes.
Updates will be posted on this page with the revised date.